Frequently Asked Questions
Everything you need to know about your EVER Skincare journey.
Are EVER Skincare products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and designed to be gentle yet effective. We recommend patch testing any new product on a small area of skin before full application.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping can take 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.
Are your products cruelty-free and vegan?
Absolutely. EVER Skincare is committed to ethical beauty; we never test on animals, and the majority of our product line is 100% vegan.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer subscription discounts?
Yes! By choosing our 'Subscribe & Save' option, you can receive your favorite products automatically every 30, 60, or 90 days and save 15% on every order.