Returns & Exchanges
At EVER Skincare, we want you to love your results, which is why we offer a 45-day money-back guarantee on all of our clinical-grade products. If you are not completely satisfied with your purchase, we will provide a full refund or exchange to ensure your skin gets exactly what it needs.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Once your request is submitted, we will email you a prepaid UPS shipping label to print and attach to your return package.
Pack and Ship
Securely pack the products in their original packaging or a sturdy box and drop them off at any authorized UPS location.
Receive Your Refund
After our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing